Exchange Policy – No Refunds
At Anokhi Vastra, we do not offer refunds. However, we provide an exchange option under the following conditions:
- The received product is a different size than ordered.
- The color of the product does not match the order.
How to Request an Exchange:
- Navigate to the footer of our website and locate the “Exchange Form” link under the “Other” column.
- Click the link to access the exchange form.
- Fill out the form with the following details:
- Your order number (enter without the # symbol).
- Your email address used for the order.
- Select the item you wish to exchange.
- Choose your preferred variant (color and size) for the replacement item.
- Review the frontend product page to confirm the color and size of the real product, if needed.
- Submit the form to send your exchange request to our admin team.
Important Exchange Guidelines:
- The customer must provide original product photos with all tags intact.
- If the product is damaged or the tag is missing at the time of exchange, the request will not be approved.
Additional Information:
- Ensure you provide the correct order number on the exchange form.
- The return shipping address for the exchange will be shared upon approval of your request.
Contact Us:
📌 Anokhi Vastra
📧 Email: sales@anokhivastra.com
📞 Phone: +91-9636308873
